Documentation
Officely docs
Build WhatsApp and website chatbots, add AI agents, and connect Officely to your own systems. Short, practical guides for every part of the app.
- Getting startedCreate your account, find your way around the app, and test your first bot on your own WhatsApp.
- Chat BuilderBuild predictable, step-by-step chatbots on a visual canvas: messages, options, questions, conditions and webhooks.
- AI FlowsConnect a team of AI agents, each with its own model and prompt, plus knowledge from your website or files.
- ChannelsPut your bot on WhatsApp (official API or your existing number by QR), on your website, and in Zendesk or Intercom.
- Catch Hook & APIStart a WhatsApp conversation from your own system, such as an order update from your store, with one HTTP request.
- VariablesPersonalize messages with data from webhooks, API calls, earlier answers and AI agents.
- Billing & plansWhat each plan includes, how conversations are counted, and how to manage your subscription.
- FAQQuick answers about WhatsApp connections, AI models, human takeover, testing and your data.